Responsible for data collection, processing and use

Schlemming GmbH
Brunnenstraße 22
33602 Bielefeld

Fax: 05 21/17 25 69

If you wish to object to the collection, processing or use of your data by Schlemming GmbH in accordance with this Privacy Policy as a whole or for individual measures, you can send your objection by e-mail, fax or letter to the above contact details

According to the Federal Data Protection Act you have a right to free information about your stored data as well as a right to correction, blocking or deletion of this data.

If you have questions about the collection, processing or use of your personal information, information, correction, blocking or deletion of data, please contact us.

Of course, personal data submitted as part of the online offer will be treated in accordance with applicable data protection laws. A storage of personal data takes place only for the purpose of answering inquiries and / or a later customer relationship. Your information will not be disclosed to third parties unless required by law or required by law. A sale of personal data does not take place.

For technical unavoidable reasons, various server statistics are automatically saved, which your browser transmits to the server.
These are:

    Browser type / version
    used operating system
    Referrer URL (the previously visited page)
    Host name of the accessing computer (IP address)
    Time of the server request.

These data are usually not assigned to specific individuals for the company. A merge of this data with other data sources will not be done. In addition, the technical process uses cookies, which are text files and stored on the computer. Cookies do not harm your computer and do not contain viruses.

Collection, processing and use of personal data

Personal data
Personal data is information about the factual or personal circumstances of a specific or identifiable natural person. This includes, for example, your name, your telephone number, your address, as well as all inventory data that you provide us with when registering and creating your customer account. Statistical data, which we collect, for example, when visiting our web shop and which can not be directly related to your person, are not covered here. For example, these are statistics about which pages of our store are particularly popular or how many users visit certain pages of the shop.

customer account
We set up a password-protected direct access to their stored inventory data (customer account) for each customer who registers accordingly. Here you can view data about your completed, open and recently sent orders and manage their address details, bank details and the newsletter. You agree to treat the personal access data as confidential and not to make it accessible to unauthorized third parties. We can not accept liability for misused passwords unless we are responsible for the abuse.

Collection, processing and use of your personal data
Privacy is very important to us. Therefore, we hold ourselves in the collection, processing and use of your personal data strictly to the statutory provisions of the Federal Data Protection Act and the Telemedia Act. We collect, store and process your data for the entire processing of your purchase, including any subsequent warranties, for our services, the technical administration and our own marketing purposes. Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract execution or billing or if you have previously consented. As part of the order processing, for example, the service providers used by us (such as logisticians and banks) receive the necessary data for order and order processing. The data transmitted in this way may only be used by our service providers to fulfill their task. Any other use of the information is not permitted and does not occur with any of the service providers entrusted by us.

For your order we need your correct name, address and payment details. We need your e-mail address so that we can confirm the order and communicate with you. We also use these for your identification (customer login). Furthermore, you will receive your order, payment and shipping confirmation via your e-mail address.

Your personal data will be deleted insofar as this does not conflict with statutory retention requirements and if you have asserted a cancellation claim, if the data is no longer required to fulfill the purpose for which it was stored or if its storage is inadmissible for other legal reasons.

Use of your data for advertising purposes
In addition to processing your data to process your purchase at Schlemming, we also use your information to communicate with you about your orders, specific products or marketing promotions, and to recommend products or services that may interest you.

For sending the newsletter, we use the so-called double opt-in procedure, which means that we will only send you a newsletter by e-mail if you have previously explicitly confirmed to us that we should activate the newsletter service. We will then send you a notification e-mail asking you to confirm that you wish to receive our newsletter by clicking on a link in this e-mail.

If you no longer wish to receive newsletters from us later, you can object to them at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form to the above contact details (for example, e-mail, fax, letter) is sufficient. Of course, you will also find in every newsletter an unsubscribe link.

Individual advertising for you
The information we receive from you helps us to constantly improve your shopping experience and to make it customer-friendly and individual. The information you submit and automatically generate is used to design advertising tailored to you and your interests. We use existing information such as e-mail receipt and read receipt, computer and internet connection information, operating system and platform, your order history, your service history, date and time of visiting the homepage, products you have viewed.

We use this information exclusively in a pseudonymised form. By analyzing and analyzing this information, we are able to improve our website and our website, as well as to send you individual advertising. That means advertising that recommends products that you might actually care about. Our goal is to make our advertising more useful and interesting to you. Therefore, the evaluation and analysis of the pseudonymized data you collect helps us to ensure that we do not randomly send you advertising. Rather, we send you advertising, such as newsletters, product recommendations, by e-mail or letter advertising, which correspond to your areas of interest. In this respect, for example, we also compare which of our promotional emails you open to avoid unnecessary emails being sent to you.

I agree that Schlemming GmbH uses the data provided by me and other information stored on my customer account as well as pseudonymised usage data to present me personalized advertising and / or special offers and services.

If you do not want to receive a personalized advertisement, you can object to it at all times or for certain measures. A message in writing to a contact address mentioned above is sufficient.